Frequently Asked Questions
Everything you need to know about shopping with Swarique.
Orders & Shipping
How long does delivery take?
Orders are typically delivered within 4–8 business days across India. Delivery timelines may vary depending on your location.
Do you offer free shipping?
Yes. We offer free shipping on orders above ₹999 across India.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and/or SMS.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation requests cannot be processed.
Returns & Exchanges
What is your return policy?
We offer hassle-free returns within 72 hours of delivery, subject to our return eligibility conditions. For more information please refer to our Return & Exchange Policy.
What is your exchange policy?
Eligible products can be exchanged within 3 days of delivery for damaged items, wrong items received, or size-related issues. For more information please refer to our Return & Exchange Policy.
Do I need an unboxing video?
Yes. An unboxing video is mandatory for claims involving damaged products, missing items, or wrong item deliveries.
How long do refunds take?
Refunds are processed within 7–10 working days after successful pickup and verification.
Product Information
What materials are used in Swarique jewellery?
Our jewellery is crafted using premium-quality materials such as Stainless Steel, Brass, Alloy, and Rhodium-finished components.
Is the jewellery anti-tarnish?
All Swarique products feature anti-tarnish coatings for longer-lasting shine. Please refer to the product highlights section for specific details.
Is the jewellery hypoallergenic?
Yes. Our stainless steel and premium-finish collections are skin-friendly and suitable for everyday wear.
Is the jewellery waterproof?
While many products resist moisture, we recommend avoiding prolonged exposure to water, perfumes, and chemicals.
Will the jewellery fade?
With proper care, Swarique jewellery maintains its beauty and shine for a long time.
Sizing & Fit
How do I know my size?
Sizing details are available on individual product pages wherever applicable.
Are bracelets and bangles adjustable?
Product specifications clearly mention whether an item is adjustable or fixed-size.
Payments
Which payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).
Is online payment secure?
Yes. All transactions are processed through secure payment gateways using industry-standard encryption.
About Swarique
Is Swarique jewellery made in India?
Yes. Swarique proudly supports Indian craftsmanship and design.
How can I contact customer support?
Email us at support@swarique.com or use the Contact Us page on our website.
Where can I find care instructions?
Care instructions are available on each product page and included with your order packaging.